Privacy Policy

LETSGETFR.EE Privacy Policy –

Your Privacy Rights Last Updated: February 22, 2022

This Privacy Policy applies to the LETSGETFR.EE sites and apps where it appears.

This Policy explains how LETSGETFR.EE (“LGF”) treats your personal information collected both online and offline through the use of LGF websites and apps, as well as interactions you may have with LGF at our box offices, phone and/or email…

This Privacy Policy was designed by keeping our customers in mind. How the policy applies to you depends on the form of interaction with LGF. Examples include:

1. Ticket Purchases: Any information you provide to LGF will be used to fulfill our service obligation to you and, where allowed, keep you informed as to other events that may interest you; and

2. Use of Internet Cookies: When using LGF sites, the information collected through cookies will be used to customize and provide you with a seamless experience.

Your options and rights under each situation are explained in more detail below

Types of Information Collected & Source

Your information may be stored when interacting with LGF through our website, apps, social media. Your data may also be collected when you create an account on our site, contact us or buy tickets.

Use of Your Information & Why

LGF may collect and use your information for various purposes including general marketing, tailored communications about upcoming shows that may interest you and other reasons as otherwise required by law.

Sharing Your Information & Why

Your information may be shared with the event providers, as well as other third-parties associated with LGF services provided.

Your Options & Rights

You can choose whether or not to receive marketing related information from LGF. You also have the right to access the information LGF has about you.

Caring for Your Information

LGF is taking steps to ensure that any information collected from you is protected and securely deleted when it is no longer needed.

Contact Us

If you have any questions or feedback about this notice, or how your information is handled, please contact us.

Types of Information Collected & Source

Information We Collect.

Information you post. Any information posted in public areas of LGF’s website, apps or thirdparty social media sites may be collected.

Contact and billing information. By signing up to receive communications from LGF, you authorize LGF to collect your contact information such as your email address. LGF will collect information such as billing and other contact information through ticket purchases and/or transfers.

Demographics. LGF may collect information such as age , race, or gender, or information related to events you like or products you purchase.

Other information. By using LGF website or apps, you consent to the collections of your information such as browser and/or device use, IP address, location, sites used before and after ours. We may also collect information regarding the use and/or non-use of our site. GPS and Wi-Fi technology information may also be collected during the use of our website or apps.

How We Collect Information.

Information collected directly from you. Registering for LGF promotions, requests for communication, comments posted on LGF websites and/or social media.

Passive collection of information. LGF uses tracking tools such as web browser cookes and beacons that collects information from site visitors.

Information collected from third-parties. The use of social media features within the LGF website and/or apps. Posting to a social media website and/or app will provide LGF with certain information about you.

Use of Your Information & Why

How does LGF use your information collected.

Information used to provide you with products and services. LGF will use your information to process your order and provide you with customer support. This includes sending you emails about your account or a ticket purchase. LGF may also contact you about our privacy policy or our website terms and any updates thereto.

Information used to respond to requests or questions. LGF may use your information to confirm your registration for an event or contest, and answer any questions you may have.

Information used to improve our products and services. LGF may use your information to customize your experience with us. This could include displaying content based upon your preferences.

Information used to make our website, products, and services better. LGF may combine information we get from you with information we receive about you from third parties to improve your experience.

Information used for security purposes. LGF shall use information to protect our company, our customers, or our websites. This use may include detecting or preventing unlawful behavior.

Information used for marketing purposes. LGF send you information about special promotions or offers that may interest you. LGF may also tell you about new features or products. These communications may include LGF offers or products, or third-party offers or products you may find interesting. LGF may also enroll you in our newsletter when purchasing tickets from us. To learn more about your choices for these communications, read the Your Choices & Rights section below.

Push notifications on our mobile apps. LGF may use push notifications and your location information in our apps to send you alerts regarding local events

Information used as otherwise permitted by law or as we may notify you. LGF will maintain your information for as long as it is relevant for business or is deemed necessary. Information is also kept for purposes of dispute resolutions, agreement enforcement and otherwise as may be required by law. 

Sharing Your Information & Why

LGF may share your information with third parties.

Information shared with third parties on behalf of LGF. LGF shares information with vendors who help manage various aspects of LGF including, but not limited to, IT infrastructure or purchases. Some of these vendors may be located outside of the United States.

Information shared with LGF business partners. This may include third parties such as artists, promoter or team, sponsors , and/or venue operators. Our partners may use the information LGF provides in accordance to their own privacy policies, which may include sending your marketing communications. We give them information as described in their privacy policies, which may include sending you marketing communications. For more information regarding how these business partners treat your information, please refer to their privacy policies.

Information shared with third parties who sell products and/or services to you. Your information may be disclosed to a ticket buyer or seller for order fulfillment purposes when using our resale platform. Information may also be disclosed to third party entities who provide you with ticket insurance or merchandise.

Information shared in compliance with the law or to protect the interests of LGF. LGF will share your information in order to be in compliance with a court order or subpoena. This information may also be shared if requested by an investigation agency or governing body or as a result of a fraud investigation.

Information shared with successors to all or part of LGF. Customer lists and any information contained therein may be shared in the event that LGF is sold.

Information shared for reasons not explained within this policy. LGF will notify you prior to this occurring.

Your Options & Rights

You have certain options about how LGF uses your information.

Opting out of marketing emails. To unsubscribe to our promotional/marketing emails, please follow the instructions in any promotion/marketing email you receive from us. Requests to be unsubscribed are processed within ten (10) days. You will continue to receive transactional messages from us about your orders, even though you have opted out of receiving promotional emails.

Modifying information you have given us. To correct or delete information or update account settings, log into your Dice account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. Please allow fifteen (15) days for a response to any requests made directly to LGF to access your information.

Controlling tools on your mobile devices. Turning off location permissions and/or push notifications on your mobile device can control what information is received from you.

California Resident Privacy Rights.

“Shine the Light” Law. If you are a resident of California and have an established business relationship with us, you can email us at [email protected] to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. This request can be made once a year.

When submitting inquiries by email, be sure to include “California Shine the Light” in the subject line. Please allow thirty (30) days for a response.

California Consumer Privacy Act. If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act (CCPA). These rights include:

  • You have the right to request a report showing the personal information collected, shared, and sold about you in the past 12 months. 
  • Opt-Out. You have the right to opt-out to the sale of your personal information to third parties. 
  • You have the right to request that we delete any personal information collected from you. 
  • Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.

You may submit a request to enact any of the above rights by clicking to submit a request. We may require additional information to verify your identity before responding to a CCPA rights request. We will respond to your request within 15 days if possible and required under the law.

Personal Information Collected on California Residents:

  • Names and Aliases 
  • Physical Address 
  • Phone Number
  • E-Mail Address
  • IP Address
  • Unique Identifiers
  • Interactions with Customer Service 
  • Information about transactions made on our services
  • Fan Preferences and Attributes
  • Cookies/Web Beacons
  • Device Attributes

Personal Information Disclosed for Business Purposes or Sold as to California Residents:

Categories of Personal

Personal Information

Disclosed for Business Purposes

Sold

Names and Aliases

X

Physical Address

X

Identifiers

Phone Number

X

E-Mail Address

X

X

IP Address

X

X

Unique Identifiers

X

X

Interactions with Customer Service

X

Commercial Information

Information about transactions made on our services

X

Individual’s Preferences and Attributes

X

X

Internet / Electronic Activity

Cookies/Web Beacons

X

X

Device Attributes

X

X

To opt-out of the sale of your personal information, please click this “Do Not Sell My Info” link, or use the options referenced above to submit a full request.

Sources of Data about California Residents:

  • Self-disclosed (e.g. Information provided when interacting with our products and services) 
  • Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.) 
  • Data brokers (e.g. Marketing companies, advertising partners, etc.) 
  • Technical service providers (e.g. Cloud service providers)

Business or Commercial Purposes for Collecting or Selling Personal Information about California Residents:

  • Providing products and services 
  • Event management 
  • Market research and aggregated analytics 
  • To prevent, detect, and manage unlawful behavior 
  • Marketing 
  • Client services 
  • Staff administration

Third Parties with Whom we Share Personal Information:

  • Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
  • Data brokers (e.g. Marketing companies, advertising partners, etc.) 
  • Technical service providers (e.g. Cloud service providers)

Do Not Track. LGF websites and apps are not programmed to respond to “do not track” requests from browsers.

Our sites and apps are not intended for children.

LGF websites and apps are meant for adults. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe your child under 13 has given us information, you can contact us directly at [email protected] You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.”

Looking After Your Information

LGF standard security measures.

LGF has security measures in place to protect your information. The standard security measures used is based upon on the type of information collected. However, the internet is not 100% secure. LGF cannot guarantee that your use of our sites will be completely safe. If you believe that an unauthorized account has been created using your information, contact us at [email protected]

Information stored both in and outside of the United States.

If you live outside of the United States, you understand and agree that LGF may transfer your information to the United States. This site is subject to United States laws, which may not afford the same level of protection of those in your country.

Link to third party sites or services LGF does not control.

By clicking on third party links, you acknowledge that you will be taken to websites LGF does not control. The LGF privacy policy does not apply to those of third party websites. Read the privacy policy of those websites to obtain an explanation of how your information is handled. LGF does not take responsibility for those third-party sites. LGF’s site may also serve third-party content that may contain their own cookies or tracking technologies.

Contact Us

Please contact us if you have any questions.

If you have any questions about this Policy or other privacy concerns, email us at [email protected]. Please do not include any credit card or other sensitive information in your email.

Privacy Policy Updates.

Periodically, there may be changes to our Privacy Policy, and we will notify you of any changes as may be required by law. Updates to the Privacy Policy will aslo be posted on our website, and we invite you to visit us for the most up to date information regarding our policies.